TownSq AI is getting smarter and more transparent!
Request Interception and Suggested Reply now support PDF documents and show exact document page sources. In addition, Suggested Reply became conversation-aware, using full request history, including comments, to generate more accurate responses.
What’s New
Smarter Document Coverage
TownSq AI can now process scanned PDF documents, expanding AI’s ability to understand and retrieve critical community information.
Page-Level Source Transparency
AI-generated answers now include the document page-level references, allowing users to quickly verify where information came from and review it without having to search manually.
Conversation-Aware Suggested Replies
Suggested Replies now consider the full "request conversation including comments, not just documents and files, leading to more accurate and contextual replies. This results in:
- More accurate and contextual responses
- Better alignment with ongoing discussions
- Less need for manual editing before sending replies
Why This Matters
Users rely on AI to make faster decisions—but trust and accuracy are critical.
These enhancements:
- Ensure complete coverage of community documents, including scanned files
- Provide clear, verifiable sources to ensure quicker review
- Increase confidence in AI responses
Getting the Most Out of TownSq AI
To maximize the value of these features, it’s important to:
- Keep community documents up to date
- Share relevant and timely announcements with residents
Well-maintained content ensures TownSq AI can deliver the most accurate and helpful responses.
Learn More & Try It Out
Test TownSq AI Suggested Reply and Request Interception today!
- Learn more about Request Interception
- Learn more about Suggested Reply
We’ll continue expanding AI capabilities across TownSq to make information more accessible, actionable, and trustworthy—helping users save time and make better decisions every day.
