What’s New in TownSq: AI Reply Suggestions & a Smarter Workspace

At TownSq, we’re committed to making homeowners’ association (HOA) management simpler, smarter, and more efficient. We’re thrilled to unveil two major updates designed to streamline your daily operations: TownSq AI | Suggested Reply and our new and improved Workspace. Hot off the development line, these innovations are built to save time, reduce friction, and help managers and board members focus on better serving their communities!

Whether you’re juggling resident requests, messages, or multiple projects, our latest and greatest tools can make workflows smoother and more intuitive. Read on to discover how effortless community management can be with TownSq.

AI Suggested Reply: Respond Smarter, Not Harder

Managing resident communication can be one of the most time-consuming responsibilities for HOA leadership, but TownSq’s new feature, AI Suggested Reply, aims to change that. Respond quickly and consistently with artificial intelligence (AI) that suggests replies based on your community documents, announcements, and information. Your virtual HOA assistant, Suggested Reply keeps managers and board members in control with the ability to use, edit, or ignore a suggested response, so messaging is always professional and consistent.  

The benefits go beyond efficiency. TownSq’s AI Suggested Reply lives natively within TownSq Community and TownSq Business, making it secure, no third-party tools or extra tabs. Sensitive community data is only accessible to users with the appropriate authorizations, so private information is never shared between communities.

Designed especially for high-volume inboxes, Suggested Reply gives managers and board members a head start on resident communications without ever drafting from scratch. Click the video to see it in action.

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The New Workspace: Task Management Made Easy

TownSq has you covered with tasks beyond resident inquiries, too. The new Workspace in TownSq Business upgrades day-to-day operations with increased clarity, collaboration, and control so nothing slips through the cracks. Key upgrades include:

• A sleek, centralized view for task prioritization and faster decision-making.
• Quick sorting and smart filters to locate relevant assignments, messages, and requests instantly.
• Customizable columns that display only what you need for swift project completion.
• Enhanced visibility to track task ownership and progress at a glance for increased accountability.

Greater organization means greater productivity and resident satisfaction. TownSq’s Workspace upgrades make maximizing morale more attainable than ever before, but there’s no rush getting acclimated to the updated layout. Users can toggle between the old and new interfaces for a more comfortable transition into a seamless way to work.

Leverage Modern HOA Management with TownSq

We hope these latest enhancements reflect our passion for innovation and an elevated user experience. By combining intelligent automation with thoughtful design, TownSq is helping communities redefine the future of HOA living and management.

From seasoned property managers to dedicated board members, TownSq’s precision tools are engineered to power your success. See how our leading, full-spectrum technology can transform your workflow without the overhead. Schedule a free, custom demo to make your next move your best.