October 26, 2023
How to Build & Maintain Relationships with HOA Vendors
Learn about HOA vendor contracts, HOA vendor management, how to prevent HOA vendor issues, and more!
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Management Companies
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October 19, 2023
5 Strategies CAMs Need to Follow for Effective HOA Community Management
Smooth HOA community management is difficult without a set strategy. Here are five ways you can improve as a community manager today!
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October 12, 2023
The Responsibilities of an HOA Property Management Company
Discover seven ways an HOA management company helps communities by streamlining operations, enhancing community well-being, and reducing risk.
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October 5, 2023
7 tips for Managers to Create the Perfect Communication Strategy
Find out how to become a better listener, how to create a communication strategy, HOA communication tips, and more.
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September 28, 2023
What is an Architectural Review Committee?
Keeping a community beautiful, functional, and attractive takes the teamwork of an architectural review committee. But who are they and what do they do? Read to learn more!
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September 21, 2023
HOA Emergency Preparedness: HOA Emergency Plan & Checklist
Save your community from chaos and headaches with this essential HOA emergency plan and checklist.
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September 14, 2023
4 Reasons Every HOA Should Use the TownSq Forum Feature
HOA communication is what keeps communities thriving. Here’s how to stop the back and forth emailing and lost emails with a comprehensive digital solution.
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September 12, 2023
Coming Home Magazine Fall Edition | 2023
It's time to get ready for fall, and what better way to welcome the new season than with the latest issue of Coming Home Magazine?
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August 31, 2023
5 Reasons Your HOA Needs a Community Website
Learn about HOA community websites, why your HOA needs a website, and more.
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August 24, 2023
6 Ways Community Managers Can Increase HOA Client Satisfaction
Six things community managers and community management companies can do to increase HOA client satisfaction and make community living enjoyable.
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August 17, 2023
The Importance of Adopting Technology Solutions in Your HOA
In our rapidly evolving world, technology has become a driving force across all industries, including community and property management. If your HOA hasn’t adopted these technological advancements, now is a good time to start.
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August 10, 2023
How to Avoid HOA Community Manager Burnout
From managing finances and maintenance to overseeing vendor contracts and board meetings, homeowners’ association (HOA) community managers have a lot to do. And with that may come job burnout. Luckily, there are ways community managers can prevent burnout and stay engaged and enthusiastic about their work. Learn how!
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August 3, 2023
How to Create a Community Newsletter
Learn how HOA newsletters create a thriving communication hub by sharing updates, events, heartwarming stories, pictures, and more.
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July 27, 2023
How to Motivate Community Association Managers
Hiring a community association manager is valuable to give homeowners' association board members support. Here are six ways to motivate them today.
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July 20, 2023
HOA Management & Technology: 6 Ways to Be More Successful
Efficiently streamline your HOA management with cutting-edge technology solutions. Here are six ways this tech solution will help you today!
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July 6, 2023
Responsibilities in Condo Property Management
Discover the Responsibilities of a Condo Property Manager and How to Excel in the Role | Learn about the crucial duties, conflict management, and operations tasks involved in condo property management.
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June 15, 2023
4 Steps to HOA Success and Homeowner Involvement| TownSq
HOA success starts with the satisfaction and engagement of residents. The more involved they become, the closer the community is. Here’s where to start.
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May 12, 2023
How to Bridge the Gap Between Management Company Executives and Managers
Bridging the gap between property management executives and managers can minimize confusion, reduce miscommunication, and enhance transparency. Here are 4 ways to achieve this.
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May 4, 2023
How to Leverage HOA Software Without Losing the Human Element
When you leverage technology there are many ways you can “stay human.” Here are 3 ways you can do it in your community.
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April 20, 2023
New Podcast: The HOAM Front
We’re excited to announce that our parent company HOAM Ventures has launched a podcast featuring HOAM Ventures CEO, and TownSq’s very own VP of Client Success, Hosanna Hanson.
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April 6, 2023
Streamline Duties to Help Management Companies Run Leaner
Employee retention is one of the biggest concerns for many industries in 2023. Companies are being forced to operate leaner but provide the same level of service. Our recent blog outlines ways your management company can run leaner while giving the same level of service.
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March 23, 2023
Adapting and evolving: How leveraging technology can better serve the communities you manage
When we leverage technology we seek out ways to optimize an organization or an individual's performance. The use of technology streamlines processes and operations, maximizes revenue, creates efficiencies, and most importantly increases engagement.
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March 16, 2023
5 Tips to Ensuring your Architectural Review Committee is Fair and Reasonable
An Architectural Review Committee (ARC) is essential to every community. Because this committee plays an important role, they must also be fair and reasonable. Here are five tips to ensure your ARC is consistent in your HOA.
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February 23, 2023
CACM Northern California Law Seminar & Expo Recap
Michael Lanan, Regional Sales Manager for the West division of TownSq, recaps industry trends and learnings from CACM's Northern California Law Seminar and Expo.
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February 3, 2023
Ushering in the New Year for your HOA
It's important to start the new year off right in your HOA. It can be easy to forget where you left off when coming back from the holidays, so we've compiled a list of ways to stay on track.
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January 12, 2023
Top 5 Reasons for Employee Turnover in HOA Management Companies
Employee turnover in the property management industry is a hot topic in the new year. We've identified five reasons for increased employee churn and five solutions to help your management company retain its employees.
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January 5, 2023
HOA Trends for 2023
As we head into a new year it's important to recognize the emerging trends so that your HOA can be successful. We have outlined five trends to look out for in 2023.
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December 29, 2022
TownSq: 2022 in Review
As we head into a new year, we want to reflect on all we accomplished in 2022. Take a look back at some of our highlights of this year!
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December 8, 2022
How to Combat 5 Issues you Face when Dealing with Resale Documents
Resale documents or the resale package can confuse home buyers and sellers. Here are five common issues you may face when handling resale documents and ways to combat those issues.
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November 17, 2022
Cozy up with Coming Home
The most wonderful time of the year is almost here—and we’re celebrating with a new issue of ComingHome!
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October 27, 2022
TownSq’s Digital Voting Feature: What It Is & Why You Need It
TownSq's Digital Voting feature has quickly changed the game for online voting. We've highlighted a few of the key benefits of adopting this technology for your communities and some best practices for ensuring a successful online vote.
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October 20, 2022
Why you should have a Manager Task List to Help Communication?
Having a manager task list is a great way to increase communication and transparency within the communities you manage. It can also improve the community experience for boards and homeowners.
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October 6, 2022
Updating the roles in your community, and what you need to know
As we approach the end of the year, it is time to look at the current roles in the community to see what needs to be updated for the coming year. We've compiled a list of things you should consider to be best prepared for the coming year.
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September 8, 2022
The benefits to a banking software for the HOAs you manage
What makes HOA banking software so unique? For starters, HOA banking software is not only unique, but it’s also become the future of all HOA software! Software such as this is specifically built to accommodate the financial needs of HOAs and their communities.
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September 1, 2022
A letter from the President: Key takeaways from ACAM-CEO
ACAM-CEO is an event in our industry that we look forward to every year. Here are some key takeaways that we feel are challenging the property management industry and what things we can do to overcome these obstacles.
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August 11, 2022
Are younger homeowners changing the HOA landscape?
Younger generations are beginning to build families and buy homes. So how is this impacting HOAs? Here are five ways we see managed communities change as a younger homeowner moves in.
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July 28, 2022
HOA Resale Documents Explained
Resale documents are some of the most important sources of information that helps with ensuring the security of your new home or condominium.
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July 15, 2022
Why Online Payments are Important for the HOAs you Manage
Bringing more technology to the HOAs you manage can be intimidating, especially regarding financials. We outline some important reasons you should offer this to the communities you manage and how it can save you time and money.
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June 30, 2022
5 Tips for a Foolproof Architectural Review Plan
Having an architectural review committee isn't enough you need to also have a good review plan in place. Check out these 5 tips for a foolproof architectural review plan that you can easily implement in your community.
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June 23, 2022
5 Maintenance Plans you Should Consider for your HOA
HOAs that do not utilize a maintenance plan, often find themselves taking more of a reactive approach. Prepare your community by considering these 5 HOA plans.
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June 16, 2022
How to Adopt a Collection Policy
HOA dues are a large part in keeping your HOA up and running. It is also important to have a well structured collection policy in place if and when a homeowner defaults on their payment. Outlined in this article are some key steps to ensuring you have a successful collection plan in place.
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June 2, 2022
5 Reasons to Bring your HOA into the future
Adapting technology for your HOA can seem like a rather daunting task, however the benefits far outweigh the risks. Check out these 5 reasons your HOA should be thinking about technology for their community.
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May 26, 2022
Tips for Managing your Amenity Reservations
Tips for managing your HOA's amenity reservations with ease, plus a downloadable checklist for homeowners to use when enjoying the amenity the reserved.
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April 20, 2022
On-site Community Manager Goals and Duties
As a property manager, we're sure you've experienced it all — managing, customer service, community emergencies, community events, HOA budgets, and much more.
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March 23, 2022
Increase Homeowner Satisfaction:
As a property manager or board member, fostering teamwork within an HOA can be one of the most effective strategies for your community.
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March 9, 2022
Setting up the Architectural Review Board for Success
As a property manager, you were not only hired for your fantastic skills and amazing personality, but for your ability to manage people. When it comes to people and relationships, emotional connections are necessary
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March 3, 2022
Creating a Data-Driven Property Management Business
As our HOA communities grow and develop, so will the need for property management companies. In this day and age, the growth of HOAs is increasing at an unbelievable rate.
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February 16, 2022
Starting the New Year Off Right in the Association Management Industry
The new year always comes with a new resolution. It's typically a time for a change or “reset.” New year's resolutions are just as common in any business, especially in the association management industry.
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January 25, 2022
5 Tips to Transition the New Board Smoothly
Congratulations! You’re now the proud parent of a newly elected HOA board of directors! As a community manager, you’re dedicated to helping your board make the perfect transition into their new roles.
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January 18, 2022
Best Practices to Draft and Amend your Governing Documents
Living in an HOA has many benefits, one of the biggest being the hierarchy that exists within the community: managers, boards, and homeowners. Pre-set rules and by-laws inform homeowners what they can do and what they may need to ask permission for.
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January 4, 2022
What is an HOA Inspector, Plus Tips for Hiring One
Property inspections are essential to the well-being and growth of the HOA community. Its primary purpose is to ensure that the community is safe, thrives, and maintains its value.
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December 22, 2021
Improve the HOA violation process in the communities you manage
If you work in HOA management, we’re sure you’ve had your share of working with the HOA violation process — which is no walk in the park. HOA violations are probably one of the most challenging processes to organize and communicate.
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December 14, 2021
How to Increase Homeowner Satisfaction for the Associations you Manage
It should go without saying that when managing clients, their satisfaction should always be the top priority. When thinking about an HOA specifically, there are many ways to improve homeowner satisfaction within a subset of communities that can be streamlined by HOA software. Below we will discuss some of the many ways you can increase satisfaction in the associations you manage.
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December 7, 2021
5 Tips to Simplify Online Voting in your HOA
Managing an HOA can be highly stressful and sometimes increasingly complicated for board members and community managers. Many HOAs across the United States still operate by non-technological means, meaning that most operations are built on the backbone of in-person meetings or paper and pen.
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November 30, 2021
Top Performance Metrics HOA Property Managers Should Track
Just like any job or long-term career, employees are given performance metrics to ensure that their job is being performed at its ultimate best. The same principle goes for HOAs and property management companies — performance metrics such as KPIs are used to evaluate the growth and open opportunities of the community.
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November 24, 2021
Online Election: How to manage one
For many people, an online election or digital voting is often seen as quite fun and collaborative. However, this isn’t always the case, especially when voting on matters in an HOA. HOA elections are historically given a bad rep because they usually become a point of contention between groups or individuals with vastly differing opinions regarding how the board should run the HOA.
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November 17, 2021
5 Tips for Increasing Collaboration Between Managers and Boards
When you work as a manager or board member, you’re expected to do your fair share of collaboration. Keeping tabs on every meeting and member can sometimes be overwhelming...
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May 4, 2021
6 Tips To Being An Effective Community Manager
What makes an effective community manager? The HOA community manager is the unsung hero of the HOA community.
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March 30, 2021
How Technology Can Transform Your Management Company
With the ever-expanding scope and use of the internet, along with an increasing demand for businesses in every sector to function virtually on some level, at least, technology has become an essential tool for most companies.
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March 23, 2021
7 ways a Community Association Manager can keep Boards and Homeowners informed
As a community association manager (CAM), you play many roles in the HOA community. From helping the HOA manage the day-to-day operations, assist with requesting proposals, or managing contractors and vendors, a CAM’s role is vital to the overall function of the community.
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September 23, 2020
7 Steps to Become a Property Manager
In terms of creating the best, most well-run community possible, that builds strong foundations in both communications between board members and residents as well the daily operations that keep the community functioning, having a property manager assist in that process can be a tremendous asset.
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September 11, 2020
HOA Meetings: The types, the rules and how to prepare one
As an organization that operates as a corporation, a homeowners association must construct and organize their community so that it can thrive.
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