HOAs

Best Practices for Hosting a Hybrid Board Meeting

Since the COVID-19 pandemic, homeowners’ associations (HOAs) and property management companies have changed how they operate. One of the most significant changes is the transition to a remote or hybrid work environment. Within this new work environment, leaders have had to implement hybrid board meetings as a way for managers and boards to stay connected. Read on to learn more.


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How to Leverage HOA Software Without Losing the Human Element

When you leverage technology there are many ways you can “stay human.” Here are 3 ways you can do it in your community.


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How TownSq’s Assignments Tool Can Keep Your HOA Organized

Community association management doesn’t have to be chaotic if you have the right tools like TownSq’s Assignment Tool. Get organized. Be transparent. Achieve your goals.


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New Podcast: The HOAM Front

We’re excited to announce that our parent company HOAM Ventures has launched a podcast featuring HOAM Ventures CEO, and TownSq’s very own VP of Client Success, Hosanna Hanson.


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4 Ways HOA Board Members Can Improve Communication & Become Better Listeners

As a leader, residents look to you for guidance and support. You’re expected to be attentive, address needs promptly, and prove you’re acting in the best interest of the community. Here are four ways board members can improve their HOA communication and listening skills today.


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Adapting and evolving: How leveraging technology can better serve the communities you manage

When we leverage technology we seek out ways to optimize an organization or an individual's performance. The use of technology streamlines processes and operations, maximizes revenue, creates efficiencies, and most importantly increases engagement. 


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5 Tips to Ensuring your Architectural Review Committee is Fair and Reasonable‍

An Architectural Review Committee (ARC) is essential to every community. Because this committee plays an important role, they must also be fair and reasonable. Here are five tips to ensure your ARC is consistent in your HOA.


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Spring Maintenance To-Do List 

HOAs should be proactive when it comes to seasonal maintenance as we head into spring it's essential to prepare your community. In this article, we will touch on a few essential spring maintenance items to do in your community.


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5 Ways to Rebuild Trust in your HOA

Trust in an HOA is critical to a successfully run community. We outline five ways that you can help build trust to grow and maintain the relationship between board members, managers, and residents.


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6 Steps to Building a Better HOA

HOAs get a bad rap most of the time, but there is a reason so many communities embrace them. Having rules and guides to follow helps keep the HOA in pristine shape as we start a new year. It's important to ensure that your HOA is running smoothly. Here are six steps to improve your HOA for homeowners, board members, and managers.


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Ushering in the New Year for your HOA‍

It's important to start the new year off right in your HOA. It can be easy to forget where you left off when coming back from the holidays, so we've compiled a list of ways to stay on track.


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Ebook: 2023 Property Management Industry Insights

TownSq recently conducted a survey to understand industry trends going into 2023. The survey revealed a lot about our industry's current and future state—and the results can help you stay ahead of your competition. Access this exclusive data and download your FREE copy of our ebook


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HOA Trends for 2023

As we head into a new year it's important to recognize the emerging trends so that your HOA can be successful. We have outlined five trends to look out for in 2023.


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TownSq: 2022 in Review‍

As we head into a new year, we want to reflect on all we accomplished in 2022. Take a look back at some of our highlights of this year!


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‍5 New Year's Resolutions You Should Make for Your HOA

As we head into the new year it's important to establish goals for your community. Check out our 5 new years resolutions you should make for your HOA, plus download our free template to get you started!


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Holiday Decor: Setting up Easy and Fair Guidelines

With the holidays comes decorations and an increase in visitors to your HOA. It is important to set up easy and fair guidelines for the community to follow and for the board to enforce. We've outlined our 5 key guidelines to consider to help establish clear and consistent rules.


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How to Combat 5 Issues you Face when Dealing with Resale Documents

Resale documents or the resale package can confuse home buyers and sellers. Here are five common issues you may face when handling resale documents and ways to combat those issues.


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‍Tips for Managing your HOA's Financial Stability

Every HOA must financially safeguard its community in order to grow and prosper. Unfortunately, not all HOAs are equipped with the right tools and opportunities. In better words, without financial stability, there is no HOA. In times like this, an HOA must be proactive and plan accordingly to secure its community financially. To better explain, let’s explore five tips for managing your HOA’s financial stability.


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Cozy up with Coming Home

The most wonderful time of the year is almost here—and we’re celebrating with a new issue of ComingHome!


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Items your HOA Board Should Review Every Year‍

With the holidays being just around the corner, HOAs will soon begin the process of preparing for their ending fiscal year responsibilities. We have compiled a list of items your board should review yearly to set your HOA up for success!


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5 Tips for Meeting Quorum

5 tips to help you meet quorum in your next HOA election.


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TownSq’s Digital Voting Feature: What It Is & Why You Need It

TownSq's Digital Voting feature has quickly changed the game for online voting. We've highlighted a few of the key benefits of adopting this technology for your communities and some best practices for ensuring a successful online vote.


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4 Reasons to Consider Joining your HOAs Board

As we get closer to election season, you may question whether I should be more involved in my community. Here are four reasons you should consider joining your HOA board and an outline of the roles that may be available to you.


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Updating the roles in your community, and what you need to know

As we approach the end of the year, it is time to look at the current roles in the community to see what needs to be updated for the coming year. We've compiled a list of things you should consider to be best prepared for the coming year.


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What to know when selling your home in an HOA

When selling your home, knowing what you need to do is essential, especially when living in an HOA. TownSq has outlined 5 of the most important factors to consider when you take the step to sell your home.


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How to Prepare Your HOA for Back to School

The school year has begun, which means more children will be out in the neighborhood, and there will be an increase in traffic. Let's explore ways that you can make sure your HOA is prepared.


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The benefits to a banking software for the HOAs you manage

What makes HOA banking software so unique? For starters, HOA banking software is not only unique, but it’s also become the future of all HOA software! Software such as this is specifically built to accommodate the financial needs of HOAs and their communities. 


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HOA Resale Documents, and what you need to know!

If you are thinking of buying in a managed community make sure that you familiarize yourself with the resale documents needed. We outline everything you need to know about the resale package.


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Are younger homeowners changing the HOA landscape? 

Younger generations are beginning to build families and buy homes. So how is this impacting HOAs? Here are five ways we see managed communities change as a younger homeowner moves in.


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HOA Resale Documents Explained

Resale documents are some of the most important sources of information that helps with ensuring the security of your new home or condominium.


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Why Online Payments are Important for the HOAs you Manage

Bringing more technology to the HOAs you manage can be intimidating, especially regarding financials. We outline some important reasons you should offer this to the communities you manage and how it can save you time and money.


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5 Tips for a Foolproof Architectural Review Plan

Having an architectural review committee isn't enough you need to also have a good review plan in place. Check out these 5 tips for a foolproof architectural review plan that you can easily implement in your community.


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5 Maintenance Plans you Should Consider for your HOA

HOAs that do not utilize a maintenance plan, often find themselves taking more of a reactive approach. Prepare your community by considering these 5 HOA plans.


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How to Adopt a Collection Policy

HOA dues are a large part in keeping your HOA up and running. It is also important to have a well structured collection policy in place if and when a homeowner defaults on their payment. Outlined in this article are some key steps to ensuring you have a successful collection plan in place.


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Responsibility of Homeowners in an HOA

In an HOA everyone has responsibilities, including homeowners. Know your responsibilities to ensure you are getting the most out of your HOA, plus ways you can stay involved in what is happening in your community.


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5 Reasons to Bring your HOA into the future

Adapting technology for your HOA can seem like a rather daunting task, however the benefits far outweigh the risks. Check out these 5 reasons your HOA should be thinking about technology for their community.


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Tips for Managing your Amenity Reservations

Tips for managing your HOA's amenity reservations with ease, plus a downloadable checklist for homeowners to use when enjoying the amenity the reserved.


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5 Projects your HOA Should Prioritize

What projects should your HOA prioritize? Spring is just around the corner, and when you finally thought you were caught up, the list of projects and tasks starts to build up again. But not to worry, you’re not alone.


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Spring Maintenance Guide for HOA Managers

Spring is just around the corner and contrary to the belief, people are ready to get out! After being indoors due to Covid-19, we’re starting to see communities slowly make their way outside their homes.


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Increase Homeowner Satisfaction:

As a property manager or board member, fostering teamwork within an HOA can be one of the most effective strategies for your community.


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Setting up the Architectural Review Board for Success

As a property manager, you were not only hired for your fantastic skills and amazing personality, but for your ability to manage people. When it comes to people and relationships, emotional connections are necessary


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5 Tips to Transition the New Board Smoothly

Congratulations! You’re now the proud parent of a newly elected HOA board of directors! As a community manager, you’re dedicated to helping your board make the perfect transition into their new roles.


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Best Practices to Draft and Amend your Governing Documents

Living in an HOA has many benefits, one of the biggest being the hierarchy that exists within the community: managers, boards, and homeowners. Pre-set rules and by-laws inform homeowners what they can do and what they may need to ask permission for.


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Common Board Member Mistakes

Being on the board of an HOA or similar entity gives you the unique opportunity to help make a difference in the community that you live in. Those on an HOA board strive to help make life easier for all residents. 


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What is an HOA Inspector, Plus Tips for Hiring One

Property inspections are essential to the well-being and growth of the HOA community. Its primary purpose is to ensure that the community is safe, thrives, and maintains its value.


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Improve the HOA violation process in the communities you manage

If you work in HOA management, we’re sure you’ve had your share of working with the HOA violation process — which is no walk in the park. HOA violations are probably one of the most challenging processes to organize and communicate.


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How to Increase Homeowner Satisfaction for the Associations you Manage

It should go without saying that when managing clients, their satisfaction should always be the top priority. When thinking about an HOA specifically, there are many ways to improve homeowner satisfaction within a subset of communities that can be streamlined by HOA software. Below we will discuss some of the many ways you can increase satisfaction in the associations you manage.


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5 Tips to Simplify Online Voting in your HOA

Managing an HOA can be highly stressful and sometimes increasingly complicated for board members and community managers. Many HOAs across the United States still operate by non-technological means, meaning that most operations are built on the backbone of in-person meetings or paper and pen.


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Top Performance Metrics HOA Property Managers Should Track

Just like any job or long-term career, employees are given performance metrics to ensure that their job is being performed at its ultimate best. The same principle goes for HOAs and property management companies — performance metrics such as KPIs are used to evaluate the growth and open opportunities of the community.


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Online Election: How to manage one

For many people, an online election or digital voting is often seen as quite fun and collaborative. However, this isn’t always the case, especially when voting on matters in an HOA. HOA elections are historically given a bad rep because they usually become a point of contention between groups or individuals with vastly differing opinions regarding how the board should run the HOA.


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Top 5 Challenges in Evaluating an HOA Architectural Review Application

If you've ever needed to make a change to the exterior of your home, you've probably come across the ARC...


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The 5 Most Common HOA Violations and How to Report Them

HOA Violations are never a fun topic. We’re sure you’ve heard the rumors — “HOAs are overbearing.


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HOA Exterior Inspections: What Are They and What Do They Do?

One of the more common procedural tasks handled by property management companies is periodic exterior inspections.


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Homeowners' Rights and Duties in an HOA

The communal aspect of living in an HOA is built on the harmonious relationship between homeowners and board members.


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How to write the perfect email announcement for residents in an HOA

As we start to progress into the new year, HOAs will soon be occupied with writing the agenda for their yearly community gathering and board meetings. Not to mention the prep work that comes along with it


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How to Write an HOA Violation Letter

As an HOA board member, you may be faced with difficult challenges that come with maintaining an HOA community.


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HOA Meetings: The types, the rules and how to prepare one

As an organization that operates as a corporation, a homeowners association must construct and organize their community so that it can thrive.


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HOA Documents: What are they and how to properly organize

For first time HOA members, or even existing members learning the fundamentals of their HOA, many aspects of the association membership process feels overwhelming and extensive.


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HOA Rules & Regulations: A Complete Guide

Whether you’re an active HOA member or someone that is new to the club, you are probably well aware of many rules that may contain within an HOA


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