Why TownSq2019-01-17T19:19:14+00:00

CHOOSE COUNTRY

Discover
Community

Discover
Community

TownSq is the only all-in-one app for communities!
Improve communication, while easily managing any administrative tasks,
all in a completely customizable and secure environment
designed for your community.

WE’RE HERE TO HELP

We have a team of support specialists always ready to help you resolve issues quickly.

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WE’RE A TRUE PARTNER

Our customer success team is in constant contact with your community management team to ensure everyone in the community experiences the full value of TownSq.

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WE THINK BIG

The TownSq app is always being updated with new features designed with your day-to-day community leadership and living experience in mind.

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WE MAKE GLOBAL IMPACT

TownSq is the leading digital solution for better community living. It’s available to over 5 million residents worldwide!

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WE’RE ALWAYS AVAILABLE

TownSq is accessible via our web portal and on Android and iOS smartphones, allowing you to access the app any time on any device.

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WE PUT SECURITY FIRST

The most stringent internet security protocols protect the information of every homeowner and every community that uses the app.

HOW DOES TOWNSQ HELP
MY COMMUNITY COME TOGETHER AND STAY CONNECTED?

Reduce Costs

Reduce mailing and printing expenses by posting news and events in TownSq. Save money and time by discussing issues in forums rather than exchanging multiple emails.

Explore the details of each feature!

Available
any time on any device

TownSq is simple to use and always available on your Android or iOS smartphone, tablet or desktop computer.

Available
any time on any device

TownSq is simple to use and always available on your Android or iOS smartphone, tablet or desktop computer.

Community Managers:
Manage multiple communities

Community managers can access all of their communities through TownSq with one login and get more done in less time.

Community Managers:
Manage multiple communities

Community managers can access all of their communities through TownSq with one login and get more done in less time.

Want a way to efficiently run your community in a way that homeowners will love?

Try TownSq and step into community!

I want TownSq in my community!

FREQUENTLY ASKED QUESTIONS

How do I download the TownSq app?

TownSq is available for download on iOS and Android devices. Please follow the steps below to download the TownSq app on your Android:

  1. Open the Google Play Store (Android) or the iTunes store (iOS)
  2. Search or browse for “TownSq”
  3. Select the TownSq icon
  4. Tap Install.
  5. Follow the onscreen instructions to complete.

How do I register for TownSq?

  1. Visit https://app.townsq.io/associa/signup
  2. Enter your Account Number and Zip code.
  3. Provide email address and create a password.

That’s it! You’re now registered and logged in to TownSq!

How do I find my account number?

You can find your account number in two places:

  1. On the top portion of the billing statement from your management company; or
  2. In the upper portion of your coupon book

How do I make a payment?

From the web:

  1. Login to TownSq at https://app.townsq.io/login
  2. From the top of your home page feed, select the account you’d like to make a payment on
  3. Click “Make a payment” to choose from a menu of options including pay your open balance, set up a recurring payment or make a one-time custom payment.

From the TownSq App:

  1. From the top of your mobile feed, choose the account you’d like to make a payment on.
  2. Click “Make a payment” to choose from a menu of options including pay your open balance, set up a recurring payment or make a one-time custom payment.

I see a zero balance, but my bill shows an amount due. Why?

The balance online may show zero balance prior to the first of the month, but a payment can be made at any time.

Who do I contact for billing issues?

If you have questions on your statement or about your bill, please contact your management company. If you live in an Associa-managed community, you can contact their client accounting department at 888-397-9210.

How do I update my name or mailing address?

To update your mailing address, you must contact your management company.

Do I incur fees when I pay my HOA assessment on TownSq?

When making credit card payments online, there is a $2.95 convenience fee plus 3.5% of the total payment amount. This fee is based on your assessment and varies by community association. When making a payment via E-Check, there is a $2.95 convenience fee.

Contact your management company to discuss availability of additional payment options, such as sending a check or setting up Direct Debit, which have no additional cost.

Are you
ready to enhance your community living experience?

Fill out the form to get started today!

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to send spam.